Organizational Structure

The OPC Directorate Division determines policy consistent with the Agency’s mission to advocate for and protect the interest of DC utility consumers.

The OPC Operations Division is responsible for agency fiscal management, procurement, human resources, staff development, benefits administration, communications, policy and Information Technology functions.

The OPC Litigation Services Division engages diverse Energy, Telecommunications, Technical and Market Monitoring functions as it litigates cases involving utility companies before the Public Service Commission, federal regulatory agencies and the DC Court of Appeals.

The OPC Energy Efficiency and Sustainability Division works at the local and federal level to transition the District to a Clean Energy Economy, in keeping with the goals of the DC Government to develop a sustainable city for generations to come.

The OPC Consumer Services Division provides education and outreach on utility issues to District Consumers, assist in the resolution of consumer complaints and provides technical assistance to lay advocates seeking to participate in the regulatory process.

The OPC Water Services Division serves as a voice for water consumers in the District of Columbia.  The WSD advocates, educates and protects DC Water customers by helping to resolve regulated issues such as rates, billing practices, and delivery of service.

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Office of the People’s counsel