Organizational Structure
The OPC Directorate Division determines policy consistent with the Agency’s mission to advocate for and protect the interest of DC utility consumers.
The OPC Operations Division is responsible for agency fiscal management, procurement, human resources, staff development, benefits administration, communications, policy and Information Technology functions.
The OPC Litigation Services Division engages diverse Energy, Telecommunications, Technical and Market Monitoring functions as it litigates cases involving utility companies before the Public Service Commission, federal regulatory agencies and the DC Court of Appeals.
The OPC Energy Efficiency and Sustainability Division works at the local and federal level to transition the District to a Clean Energy Economy, in keeping with the goals of the DC Government to develop a sustainable city for generations to come.
The OPC Consumer Services Division provides education and outreach on utility issues to District Consumers, assist in the resolution of consumer complaints and provides technical assistance to lay advocates seeking to participate in the regulatory process.
The OPC Water Services Division serves as a voice for water consumers in the District of Columbia. The WSD advocates, educates and protects DC Water customers by helping to resolve regulated issues such as rates, billing practices, and delivery of service.
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Office of the People’s counsel
- Office of the People's Counsel
- The People's CounselThe People’s Counsel is the Agency Head for the Office of the People’s Counsel. The People’s Counsel has direct administrative control over agency employees and exercises the independent personnel authority to investigate the operation and valuation of utility companies independently.
Sandra Mattavous Frye
- Special Assistant to the IPC
- External Affairs Officer
- Chief of Staff
Eric Coard
The Chief of Staff provides guidance, executive oversight, and first-level leadership over OPC programs and services: Water Services, Consumer Services, Climate Section, Litigation Services, and Water Attorney. The Chief of Staff providesrecommends effective and efficient internal management controls and administrative practices in OPC
- Associate Director Consumer Services and Water
- Water Services Division
- Consumer Services Division
- Deputy People's Counsel
Karen Sistrunk
The Deputy People’s Counsel provides executive oversight and management of OPC’s climate, legal, litigation, water attorney, and technical support services. Works collaboratively with the Chief of Staff, Associate Director, and the OPC program directors in support of overall OPC goals and objectives. Serves as the primary liaison with the District of Columbia Government stakeholders on trial and appellate, legal, and litigation services performed under the auspices of OPC.
- Climate Attorney
- Litigation Services Division
- Supervisory Attorney
- Technical Issues
- Water Attorney
- Administrative Assistant
- Human Resources
Cecilia Walker
Human Resource Officer is responsible for providing human resource management (HRM) advisory services that strengthen individual and organizational performance, which enables the Office to attract, develop and retain a well-qualified, diverse workforce. Human Resource Officer providing the full range of technical, consultative, guidance, and advisory services to managerial, supervisory, and nonsupervisory staff.
- Operations Division
- Administrative Officer
Cherry Belle
Administrative Officer monitors and oversees the maintenance of the premises and equipment, acquisition of appropriate goods and services, processes invoice payments through the Agency’s Electronic Invoice system, and OPC vehicle coordinator and vehicle security officer
- Policy Analyst
- Information Technology Computer Specialist
- Communications Division
- Policy Analyst
Phillip Harmon
Supports the communications objectives of the office through the preparation of written, audio and video content, document production and website development. Shares in planning educational strategy and the public promotion of agency and District government services to assist ratepayers.
- Executive Assistant
Dionne Calhoun
Serves as a personal advisor to the People’s Counsel with respect to the administrative direction. Th EA is responsible for assisting the People’s Counsel in directing, communicating, and coordinating the day-to-day operations of the Office.
