What is a consumer complaint?
Who may have a complaint?
If I have a complaint about my utility bill or service, what is my first step as a DC utility consumer?
How do I file a complaint with OPC?
What information must I provide to OPC when making a complaint?
May I complain about more than billing problems?
What happens to my complaint once it is made to OPC?
What must I do to avoid disconnection of my utility service for non payment of bills?
Does OPC offer financial assistance in paying for a delinquent utility bill?
Does OPC investigate complaints about long-distance telephone calls?
Will I have to pay for the services of an OPC attorney?