Brochures

“OPC History Handout” a brief summary of some of the people and events that have shaped our advocacy, education and protection of utility consumers. read more about OPC History Handout

FAQ on the Joint Motion Seeking Withdrawal of Pepco’s Rate Increase Request & Dismissal of Its Multiyear Rate Plan Formal Case No. 1156. Learn How You Can Participate in the PSC Community Hearing on September 29. read more about Understand what the Pepco

The Office of the People’s Counsel (OPC) attends events across the District of Columbia. It’s a great way to discuss resident’s concerns, inform people about OPC’s Mission, and talk about ways that consumers can receive help. read more about OPC’s illustrated “Comic book”

La Oficina de la Defensoría del Consumidor (OPC, por sus siglas en inglés) asiste a eventos en todo el Distrito de Columbia. Es una forma estupenda de analizar las inquietudes de los residentes, informarles acerca de la misión de la OPC y conversar sobre formas en que los habitantes pueden recibir ayuda. read more about OPC’s illustrated Spanish language

read more about Energy Efficiency Made Simple:

DC Ratepayers: Did you know that that you are entitled to safe, adequate, and reliable utility services at rates that are just and reasonable? Check Out OPC’s new “Take Command of your Utility Rights” poster, a handy guide to solving problems with your electric, natural gas, telephone and water services. read more about Take Command of your

Sandra Mattavous-Frye was determined to focus her career around giving voice to the voiceless, leveling the playing field and challenging powerful forces on behalf of the underserved. read more about Office of the People’s

There are many ways to build and finance a solar PV system. Take some time to learn about solar, so you can be confident that your investment is a good one. This guide can help you decide whether it makes sense for you to go solar, and if so, how. You may want to buy solar … read more about OPC Releases New Guide

The Consumer Bill of Rights provides safeguards for consumers of natural gas, electricity, and telecommunications services in the competitive utility markets in the District of Columbia. The CBOR defines the relationship and responsibilities of both utility service providers and consumers. Know your utility consumer rights (Spanish) Link to Utility Consumer Bill of Rights Link to … read more about Know your utility consumer

Dear District of Columbia Utility Consumers: As People’s Counsel for the District of Columbia, I invite you to read the valuable information in A Consumer’s Guide to Third Party Suppliers, developed by the Office of People’s Counsel. read more about A Consumer’s Guide to

The Office of the People’s Counsel has prepared this guide to help consumers understand the charges and fees that appear on utility bills in the District of Columbia. Because of the wide variety of possible billing options, your bill may differ slightly from these examples. Please contact OPC’s Consumer Services Division for more information. read more about OPC Electric Brochure

The Office of the People’s Counsel has prepared this guide to help consumers understand the charges and fees that appear on utility bills in the District of Columbia. Because of the wide variety of possible billing options, your bill may differ slightly from these examples. Please contact OPC’s Consumer Services Division for more information. read more about OPC Gas Brochure

The Office of the People’s Counsel has prepared this guide to help consumers understand the charges and fees that appear on utility bills in the District of Columbia. Because of the wide variety of possible billing options, your bill may differ slightly from these examples. Please contact OPC’s Consumer Services Division for more information. read more about OPC Telephone Brochure

Pdf available for Download Message from the People’s Counsel: I am pleased to present this Report on the Office of the People’s Counsel’s Senior Outreach, Awareness and Energy Efficiency Education Campaign, in accordance with DC Council Bill 21-158, the Fiscal Year 2016 Budget Support Act of 2015, proposed by At-Large Councilmember Anita Bonds.  OPC appreciates … read more about Senior Outreach, Awareness and

As your utility lawyer, the Office of the People’s Counsel advocates for District consumers of electric, natural gas and landline telephone services. Contact OPC, an independent agency of the DC government, if you need help with a utility issue, would like a speaker for your neighborhood, church, labor or civic association, or want to learn … read more about OPC is your Utility

The Office of the People’s Counsel recognizes that seniors are a vital part of the  District  of  Columbia’s  diverse population. read more about Seniors Utility Resource Guide