Brochures

"OPC History Handout" a brief summary of some of the people and events that have shaped our advocacy, education and protection of utility consumers.

FAQ on the Joint Motion Seeking Withdrawal of Pepco’s Rate Increase Request & Dismissal of Its Multiyear Rate Plan Formal Case No. 1156. Learn How You Can Participate in the PSC Community Hearing on September 29.

The Office of the People’s Counsel (OPC) attends events across the District of Columbia. It’s a great way to discuss resident’s concerns, inform people about OPC’s Mission, and talk about ways that consumers can receive help.

La Oficina de la Defensoría del Consumidor (OPC, por sus siglas en inglés) asiste a eventos en todo el Distrito de Columbia. Es una forma estupenda de analizar las inquietudes de los residentes, informarles acerca de la misión de la OPC y conversar sobre formas en que los habitantes pueden...

DC Ratepayers: Did you know that that you are entitled to safe, adequate, and reliable utility services at rates that are just and reasonable? Check Out OPC’s new “Take Command of your Utility Rights” poster, a handy guide to solving problems with your electric, natural gas, telephone and water services.

Sandra Mattavous-Frye was determined to focus her career around giving voice to the voiceless, leveling the playing field and challenging powerful forces on behalf of the underserved.

There are many ways to build and finance a solar PV system. Take some time to learn about solar, so you can be confident that your investment is a good one. This guide can help you decide whether it makes sense for you to go solar, and if so, how. You...

The Consumer Bill of Rights provides safeguards for consumers of natural gas, electricity, and telecommunications services in the competitive utility markets in the District of Columbia. The CBOR defines the relationship and responsibilities of both utility service providers and consumers. Know your utility consumer rights (Spanish) Link to Utility Consumer...

Dear District of Columbia Utility Consumers: As People's Counsel for the District of Columbia, I invite you to read the valuable information in A Consumer's Guide to Third Party Suppliers, developed by the Office of People's Counsel.

The Office of the People’s Counsel has prepared this guide to help consumers understand the charges and fees that appear on utility bills in the District of Columbia. Because of the wide variety of possible billing options, your bill may differ slightly from these examples. Please contact OPC’s Consumer Services...

The Office of the People’s Counsel has prepared this guide to help consumers understand the charges and fees that appear on utility bills in the District of Columbia. Because of the wide variety of possible billing options, your bill may differ slightly from these examples. Please contact OPC’s Consumer Services...

The Office of the People’s Counsel has prepared this guide to help consumers understand the charges and fees that appear on utility bills in the District of Columbia. Because of the wide variety of possible billing options, your bill may differ slightly from these examples. Please contact OPC’s Consumer Services...

Pdf available for Download Message from the People's Counsel: I am pleased to present this Report on the Office of the People’s Counsel’s Senior Outreach, Awareness and Energy Efficiency Education Campaign, in accordance with DC Council Bill 21-158, the Fiscal Year 2016 Budget Support Act of 2015, proposed by At-Large...

As your utility lawyer, the Office of the People's Counsel advocates for District consumers of electric, natural gas and landline telephone services. Contact OPC, an independent agency of the DC government, if you need help with a utility issue, would like a speaker for your neighborhood, church, labor or civic...

The Office of the People’s Counsel recognizes that seniors are a vital part of the  District  of  Columbia’s  diverse population.