ACCOUNT DETAILS
The name registered to the account, the service location and your account number.
BILLING PERIOD
Shows the dates you received service and the dates you are being billed for.
SUMMARY OF YOUR CHARGES
A summary of your previous balance, payments received, charges for service used, amount due now, and the name of your energy provider. This section also displays a notice to review the back page of your statement for additional messages including charges and discounts that apply.
COST BREAKDOWN
This graph shows a breakdown of what you pay to Pepco to “deliver” service to your home or business and the charge for the actual energy supplied to you by Pepco or another company of your choice.
CONTACT INFORMATION
Phone numbers for customer service, emergencies, and outages and how to contact the Office of the People’s Counsel with questions about your service.
PAYMENT CHARGES
The portion of your bill you return with your payment by mail. To expedite processing, your name, your mailing address and the address to mail your payment to Pepco are pre-printed on the form.
DETAILS OF YOUR ELECTRIC CHARGES
This section displays your rate classification, the meter number associated with your account, your actual or estimated meter reading, kilowatt hours used and your next meter reading date.
DELIVERY & DISTRIBUTION
A detailed breakdown of the charges, fees and additional surcharges (approved by the Commission,) associated with bringing or “distributing” electricity to your home or business.
DIRECT DEBIT ENROLLMENT
How to have the amount of your monthly bill automatically deducted from your bank account and address information for Pepco payment centers.
MESSAGES
Check this section for general messaging to all Pepco customers and for messages specific to your account.
