The Office of the People’s Counsel has prepared this guide to help consumers understand the charges and fees that appear on utility bills in the District of Columbia.

Because of the wide variety of possible billing options, your bill may differ slightly from these examples. Please contact OPC’s Consumer Services Division for more information.

Message from the People's Counsel:

I am pleased to present this Report on the Office of the People’s Counsel’s Senior Outreach, Awareness and Energy Efficiency Education Campaign, in accordance with DC Council Bill 21-158, the Fiscal Year 2016 Budget Support Act of 2015, proposed by At-Large Councilmember Anita Bonds.  OPC appreciates the Council’s confidence in our ability to deliver and implement a tangible benefit to our shared constituents.

As your utility lawyer, the Office of the People's Counsel advocates for District consumers of electric, natural gas and landline telephone services.

Contact OPC, an independent agency of the DC government, if you need help with a utility issue, would like a speaker for your neighborhood, church, labor or civic association, or want to learn more about our services. OPC has helped thousands of DC residents with utility concerns.

The Office of the People’s Counsel recognizes that seniors are a vital part of the  District  of  Columbia’s  diverse population.