What You Should Know

 

OPC’s Water Services Division (WSD) advocacy and assistance for consumers is stronger than ever. While the pandemic has triggered consumer requests to a high volume, the WSD Team is doubling efforts to meet the demand.

Mark your calendars for WSD’s 2-year Anniversary Event: Tuesday, April 27th . The 2PM virtual gathering will offer WSD updates, and expert presentations on utility assistance and flood prevention.

If you are a ratepayer, the following updates may be news you can use:

DC Water’s Multifamily Assistance Program (MAP)

  • Funds are available for tenants who live in multifamily dwellings.
  • Tenants and property owners are eligible to apply for the program.
  • If you have questions or concerns about the program, please contact DC Water on (202) 354-3750 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Enactment of the District of Columbia Water and Sewer Authority Omnibus Amendment Act of 2020.

  • Customers will have 20 calendar days to dispute a bill from the bill issued date.
  • OPC’s contact information will be listed on water bills and on DC Water’s website.

WSD is here to help with water bill disputes, complaints or questions. Call WSD at (202) 727-3071 to speak to a specialist. Join the new OPC WSD List Serv to receive updates with an email to Water Services Division Manager Stephen Dudek at This email address is being protected from spambots. You need JavaScript enabled to view it..