Consumer Alert: OPC joins FCC in warning consumers not to fall victim to “Can You Hear Me?” telephone scams.  |   OPC Reminds Verizon Customers of Their Right to Maintain Copper Landline Telephone Service... Click here.  |   ***Consumer Advisory, Let Your Voice Be Heard!  The DC Public Service Commission has scheduled one additional Public Hearing in the $76.8 million Pepco Rate Increase Request for April 12, 2017.  The hearing will be held at the DC Public Service Commission, 1325 G Street, NW 8th Floor beginning at 6:00 PM.  Click here for the full Hearing Notice.

Organizational Structure

The OPC Directorate Division determines policy consistent with the Agency’s mission to advocate for and protect the interest of DC utility consumers.

The OPC Operations Division is responsible for agency fiscal management, procurement, human resources, staff development, benefits administration, communications, policy and Information Technology functions.

The OPC Litigation Services Division engages diverse Energy, Telecommunications, Technical and Market Monitoring functions as it litigates cases involving utility companies before the Public Service Commission, federal regulatory agencies and the DC Court of Appeals.

The OPC Energy Efficiency and Sustainability Division works at the local and federal level to transition the District to a Clean Energy Economy, in keeping with the goals of the DC Government to develop a sustainable city for generations to come.

The OPC Consumer Services Division provides education and outreach on utility issues to District Consumers, assist in the resolution of consumer complaints and provides technical assistance to lay advocates seeking to participate in the regulatory process.